Our Story & Roots

About Us

Everything your pet needs

At Petplace, we’re dedicated to giving you and your pets so much more—from our carefully chosen ranges to the extra miles we go to keep our customers happy. Pets are at the heart of everything we do, offering a tailored shopping experience backed by deep expertise and genuine care.


Our passionate, knowledgeable team is always on hand to help with any question—whether you're picking out the perfect durable toy for your pooch, getting advice on pet nutrition, or looking for a specific item we can order in for you. Beyond our in-store experience, our fast and affordable online store brings your favorite pet supplies straight to your doorstep across North Wales.

Our Stores

Shop in store

Prefer to shop in person? We’d love to welcome you and your pets to our two flagship North Wales locations:

  • Abergele: Situated just off the A55 Rhuddlan Roundabout (opposite McDonald's).
  • Llangefni: Located on the Industrial Estate Road (opposite the Ford garage).


Pop in with your four-legged family members to explore our ranges, try our self-service dog wash, or just say hello to the team!

The Petplace Story

In 1970, founder Gwyn Lewis drew on his deep Welsh agricultural roots to launch what would become Petplace. Starting with a passion for animal health and nutrition, the business quickly expanded across North Wales—building a reputation for trusted expertise, unbeatable value, and genuine care for animals.

Recognizing how central pets are to our families, Petplace evolved into the modern, pet-first destination it is today. Designed specifically around the needs of pets and their owners, our bright, welcoming stores bring together an expansive range of premium nutrition, toys, and essential supplies.

Today, Petplace continues Gwyn’s founding vision: combining rich local heritage with an exciting, elevated shopping experience tailored to keep your pets happy, healthy, and thriving.
1970

Agricultural Roots

Founded in North Wales by Gwyn Lewis, starting as an agricultural merchant offering expert advice, farm feeds, and animal health supplies directly from vans.
1970s–1980s

Regional Growth

Over two decades of steady expansion, the business grew into five local brick-and-mortar stores across North Wales, building a trusted reputation for quality care and community service.
1994

Evolving into Pet Care

Expanded product lines to feature dedicated pet nutrition, toys, and care accessories alongside traditional ranges.
2002

Own-Brand Launch

Reached a major milestone by introducing Petplace’s very own exclusive product range, delivering premium quality and unbeatable value directly to customers.
2010s

Experience Retail & Rebrand

Rebranded to Petplace and modernized locations into pet-first retail hubs—introducing unique, interactive features like self-service dog washes, indoor dog parks, and on-site cafés.
2020s

Exclusive Brands & Digital Hub

Evolved into a digital retailer, launching a national e-commerce store with fast UK-wide delivery, while expanding partnerships with top-tier, exclusive pet brands to complement flagship stores in Abergele and Llangefni.